Members-only marketplace
A private member-only offer area for eligible products when member account access is active.
Gotomad VIP Membership
Save more, every month.
Choose VIP for 30% off eligible products today. Optional, opt-in, and never required to shop.
$39.99 every 30 days after your free trial
Program terms: 20-day free trial starting on the date you receive your order, then $39.99 every 30 days until you cancel
VIP membership benefits
What you get as a member
30% off eligible products the moment you choose VIP, plus a 20-day free trial that begins on the date you receive your order, then $39.99 every 30 days until you cancel.
Fresh member deals
Eligible member offers can be refreshed over time without exposing checkout services or add-ons as products.
30% member pricing
Choose VIP when adding an eligible product and 30% off applies to that order right away.
Priority customer support
Contact support@gotomad.com using your membership email so the support team can identify your request.
Early access to new releases
Eligible previews may be offered before general promotion when a member release is scheduled.
Member-only deals
Member promotions apply only when they are clearly identified as part of the VIP program.
Cancel or leave anytime
Use the local cancellation page or email support@gotomad.com at any time. Cancelling during the free trial means the membership fee is never charged.
Members marketplace
A private space for member-only offers
The private catalogue is not published until member account access is active. When available, it is intended to feature eligible member-only offers across a broad range of everyday categories.
Everyday essentials
Useful products and practical finds for everyday routines.
Lifestyle and accessories
Everyday accessories, personal-use items and lifestyle picks.
Home, tech and more
A varied mix of useful products across home, tech and general merchandise.
Only normal, eligible storefront products may appear. Checkout-only services, add-ons, subscriptions, warranties and other restricted products remain excluded.
Simple and optional
How it works
Start only when you choose to. The membership option is never selected for you.
Choose VIP
Select the VIP option yourself on an eligible product. Your free trial begins on the date you receive your order, not on the date of purchase.
Save 30% today
30% off applies to that order right away. No membership fee is charged during the free trial.
Then $39.99 every 30 days
After the 20-day free trial you are billed $39.99 every 30 days until you cancel. We email you 3 to 7 days before the trial ends.
Membership questions
Loyalty FAQ
What is Gotomad VIP Membership?
Choosing VIP applies 30% off eligible products in that order today and starts a 20-day free trial, which begins on the date you receive your order, not on the date of purchase. If you do not cancel before the trial ends, you are billed $39.99 every 30 days until you cancel. Normal shopping never requires membership.
How does the 20-day free trial work?
The 20-day free trial begins on the date you receive your order, not on the date of purchase. Today you are charged only for the products in your order, with 30% off. You will be emailed 3 to 7 days before the trial ends, with instructions on how to cancel. If you do not cancel before the end of the trial, you will be billed $39.99 when it ends and every 30 days thereafter until you cancel.
What is included in the members marketplace?
It is intended as a private area for eligible member-only offers across a broad range of everyday categories. Signed-in member access is not live yet, so no private catalogue or account link is being presented as active on this page.
Is membership required to shop?
No. VIP Membership is completely optional. It is not pre-selected, it is not automatically added to the cart, and every customer can shop at the normal price without joining.
Can I get a refund on a membership charge?
If you are charged a Gotomad VIP Membership fee, your first membership charge is refunded in full if you ask within 30 days of that charge, and any membership charge taken after you cancelled is always refunded in full. Refunds go back to your original payment method within 10 business days. Full details are in the VIP Membership charges section of our Refund Policy.
Can I cancel anytime?
Yes. Cancel at any time using the local cancellation page or email support@gotomad.com. There is no cancellation fee.
Ready to save more?
Choose Gotomad VIP on an eligible product to save 30% on that order today and start a 20-day free trial. After the trial you are billed $39.99 every 30 days until you cancel.
Shop and choose VIPGotomad VIP Membership is optional and opt-in only. It is never pre-selected or added automatically. Choosing VIP applies 30% off eligible merchandise in that order today and starts a 20-day free trial, which begins on the date you receive your order, not on the date of purchase. You will be notified by email 3 to 7 days before the trial ends, with instructions on how to cancel. If you do not cancel before the end of the trial, you will be billed $39.99 when it ends and every 30 days thereafter until you cancel your subscription. Benefits that require a signed-in account or private catalogue are available only after those services are activated.